great minds together

volunteer support

Hello, welcome to Great Minds Together, and congratulations on starting your Great Minds Journey. We are so happy to have you with us and look forward to working with you, and support you to make a difference in a young persons life.
Lets get connected

lets get connected

Here at Great Minds, we understand both the need to get online quickly, but also the requirements in our industry to keep our data and you secure. To do this we have to implement a VPN before you can connect to our network.

Access support

If you need support with your VPN (OpenVPN), Birtrix24 logins, or anything to do with access to any of the above. Please use the form at the bottom of the page to create a support ticket . 

One of the team will be in touch with you as soon as possible. 

Create support ticket

general support

All support requests not related to access should be forwarded the form directly below this message. This will ensure your message is sent to the most relevant person. 

If you need urgent assistance please use designated phone numbers allocated in your starter pack. 

Contact general support

We are currently changing over to our new systems, during this period we expect support requests to take a little longer than expectgggged. Thank you for bearing with us during this time. 

"If many little people, in many little places, do many little things, they can change the face of the earth"

Become a Volunteer

Become a volunteer for Great Minds Together


Make a REFERRAL 

Complete the form on our website to make your referral.


Great Minds together

Jargon Buster


BITRIX24

Bitrix24 is our communications platform. Access web mail, Tasks Calender, Chat, Resources, Contacts, Mentor handbook, Upload zoom videos for archive and so much more! 


Video Guide

CPOMS

CPOMS is our safeguarding software. It enables us to keep track on all communication between our staff, our volunteers and parents/carers and other departments.



Video Guide

OPENVPN

OpenVPN is the gateway to the GMT network. You must run and connect to the VPN each and every time you connect to our network.



Video Guide

ZOOM

Due to Covid-19 the world has seen a massive shift onto digital platforms. Zoom is our video software of choice enabling you to meet your young person face to face over live video streaming.


Video Guide

don't suffer in silence 

we are only a call away

Admin Support Call 0161 549 1169

Work process

create a support ticket

General support

For all non technical support

Need some assistance that is not technical? Use the form on the left. This will be sent through to our administration team who will answer your query the next business day. 

Learn more

Access support

for all access support and troubleshooting

Access support is for any issue including VPN, username/password issues throughout Great Minds Together. Including CPOMS, CPD, & Bitrix24

Learn more
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